iFixTech

Job Description

• Greet customers and register incoming devices using an ERP tool;
• Prepare an accurate diagnosis (smartphones, tablets, and computers) and then provide a quote;
• Properly repair various devices according to defined technical standards.

• Manage customer relations: listening and striving for customer satisfaction, after-sales service, etc.;
• Provide information about our services (in-store, by phone, and by email);
• Achieve sales targets (repairs, accessory sales, etc.).

This is a full-time position – 38 hours/week, including Saturdays.
Hours: 10:00 a.m.–6:00 p.m.

✓ Passionate about new technologies with a desire for continuous learning;
✓ Experience in smartphone, tablet, and computer repair preferred;
✓ Dexterous with their hands – meticulous – precise, and a keen eye for clean, neat work;
✓ Punctual – organized – highly motivated – a keen eye for teamwork and a startup atmosphere;
✓ Having an active work plan if possible;
✓ Having a vehicle and a B license;
✓ Able to quickly become independent and able to handle responsibilities;
✓ Able to demonstrate initiative to improve performance;
✓ Able to withstand stress while remaining optimal and efficient;
✓ Calm, diplomatic, and cheerful, with good customer service and a proactive attitude.

Perfect spoken and written knowledge of French is essential; good spoken knowledge of English and Dutch is a definite asset.

★ An exciting and varied technical and commercial role; PFI (if possible) commitment with a view to a permanent contract;
★ A progressive salary based on your experience and performance;
★ A young, dynamic, and highly motivated team to support and develop you.

If you're interested in contributing your expertise to our company, apply now!

You will work in one of our repair centers: Ixelles, Overijse, or Uccle.